Tony Cimorelli

Every business has customers who can be overly demanding or difficult to work with. Successful companies, customer service expert Nausheen Popat notes, “know that following the spirit, rather than the letter, of the law when dealing with complaints can make a world of difference to a customer’s experience while having little impact on the company’s bottom line.”

Right now, we are seeing a high demand for Poplar lumber. We believe this may be a result of its great availability- as it grows all throughout the eastern United States- but also its great applicability, with its ability to stain, paint, and machine extremely well.

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