Tony Cimorelli

If you are a manufacturer of hardwood flooring or possibly a hardwood distributor that supplies a manufacturer, there is no doubt you are most likely developing products for your customers using a variety of hardwood species. Cherry, Hickory, Maple, Walnut, are all frequently requested and commonly used species in the manufacturing of quality hardwood flooring. However, hardwood flooring made from exotic or tropical hardwoods can be just as desirable and should not be overlooked. 

Acquiring new customers is a top priority for every business. But sometimes, in the hunt for new customers, those who previously purchased a company’s goods or services can get lost in the shuffle. When an existing customer is neglected, the likelihood increases that they will turn elsewhere for better products and/or higher quality customer service.

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