Tony Cimorelli

At Baillie Lumber, we place great emphasis on the value of active customer engagement. Our customers—like customers everywhere—have many options and suppliers to choose from, so in order to remain uppermost in their mind, we work hard at building relationships and constantly fine-tuning our customer service processes.

The other day a customer of ours who is relatively new to the industry asked “what is wormy soft maple anyways?” For those us who have been in the hardwood lumber industry for a while it is an easy question to answer. However, for someone new to the world of hardwoods it is a good question!

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